Where is Furry Fascination based?
Furry Fascination is based in Sydney, Australia
Where do you ship to?
Furry Fascination ships Nationwide by Australia Post for most items
How long will I have to wait for my order?
Your order will be shipped within 24 hours, so please allow 2-5 days for delivery
Do you have a shopfront?
No, Furry Fascination is currently an online only business
Where do your products come from?
Furry Fascination sources the best products for cats, from both manufacturers in Australia and from around the world
What about Privacy?
Furry Fascination is committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. The type of information we will collect about you includes:
- your name
- address
- phone number
- email address
Credit Card details will only be entered by you securely through Pay Pal.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should contact us.